Contact us
Miss: Tsotne Dadiani 7 business center "Karvasla" 2nd floor office A208/1
Postal code 0101
Working hours
Monday - Saturday
10:00 - 19:00
Frequently Asked Questions
You can call our store hotline at 2 195 700 and Bigchoice employees will be happy to assist you with any kind of service you may need. We will send technical team members to check your hardware.
You may have quite a price difference between hardware replacement and upgrade options. In general, there are different requirements that must be met during the system replacement and upgrade processes, which involve different levels of structural commitment. These obligations must always be fulfilled, as the condition of any type of equipment must comply with the requirements established by law. During the replacement process, the existing building's local code may allow you to replace the equipment with the same model as long as it does not require changes to the functional plan of your existing fire protection system. You should be aware that a simple replacement procedure is a more acceptable choice if your existing fire protection system already meets local accessibility code regulations. But, your alarm system may need to be replaced if you need it to install an updated mandatory code, or if you need it for a change in building construction or occupants.
In such cases, you can call our company's hotline.
Both wired and wireless systems have their pros and cons. Their main differentiating feature is the price, because the installation of a wireless camera is cheaper, and also when you need 1 camera, this is the best solution. Wireless cameras are easy to install because you don't need to remodel your home or hire an installation crew to run cables. Despite such a convenient design, this camera still requires its cable to be connected to a power source. You can also buy a completely wireless camera that can operate without power for about 15-30 days. As for cable systems, their signal is completely protected from interference, because the cameras will provide you with a video signal via a reliable cable. However, the downside of this is quite obvious. You will need to match the visual aspect of your home with the considerable amount of cabling required for the cameras. However, it is also worth noting that in the case of wired systems, you may avoid the process of installing additional power cables, since the wired camera can also use the Internet cable as a power source.
A wireless fire system is quite similar to a wired one. If you choose it, you will also need a fire control panel and smoke detectors. The main differentiator when choosing this system is the way it sends signals to the control panel. Unlike a wired system, this system uses radio waves to communicate between the detectors and the control panel instead of cables. Because of this, they are relatively easy to install, you don't have to adapt the house structure to them, and with a wireless fire system, you can upgrade or expand your existing wired fire system.
As a rule, the recommended period for replacing the battery is after 6 months of operation, but the specific period depends on the quality of the battery. The higher quality element you use, the longer you can leave it without replacing. Also, along with power, determining whether a smoke detector element needs to be replaced depends on environmental conditions. You can also calculate the recommended time of their work with a special formula, which our employees will be happy to help you with. It should also be noted that the elements of the fire smoke detector do not have an automatic charging function.
Most of such cases are the fault of the sensor, which may not work well or may not meet the required requirements. It can be repaired or replaced to prevent the same problem from occurring in the future.
Your system is depleted of its own backup element, and because of this, it can maintain a normal level of performance for several hours. These back-up cells will be able to recharge themselves once power is restored to the system and their status is continuously monitored.
Yes, all protected areas require a fire system control panel or remote control to be located near the main entrance to the building. If there is no main entrance or living room, then it should be installed in a common area where the fire alarm system panel is easily visible and audible to the occupants of the space.
People employed in locations with a high risk of fire often undergo special safety training, where employees learn the correct etiquette for using a fire extinguisher. If you have not received such training, then in emergency situations you can remember this simple method:
1 - pull out the protector
2 - Aim the fire extinguisher at the base of the fire
3 - Hold the saw in a slow and steady motion
4 - Move the extinguisher from one side to the other and vice versa so that the entire area is covered by its contents.
It is very important to keep all fire extinguishers in proper working order as this will prevent unwanted injuries and even death as a faulty fire extinguisher can explode and cause serious injury to the user. They can protect against disaster by extinguishing small fires and preventing them from becoming uncontrolled and dangerous fires. However, without receiving regular inspection and testing, fire extinguishers can break down and lose their power to dispense material when you need it most. It can also suddenly jam mid-process if its pressure is not adjusted to the required level. To avoid any unpleasant incidents, you need to recharge the fire extinguisher every year. You can get the mentioned service from us at a very reasonable price.
Your sleeping area needs the best protection. That is why, for example, you should install one smoke detector in the corridor outside your bedroom, near the door. If the corridor is long, then it will be necessary to install the detector every 4-5 meters of the corridor on average. Also, the detector should be installed in every room of the building, except for the bathroom and toilet. The ball easily climbs up the stairs, so it would be a good idea to install a smoke detector at the bottom of the stairs as well. For simple calculation, usually one smoke detector controls 20 square meters ideally.
Camera sets are the most important part of a home security system. You need to choose the right cameras to ensure your safety, which is why our team members are ready to help you in any way possible. The company's experts will always be happy to answer any questions you may have when choosing a camera, and will also give you the right advice. You just need to call or visit us and share your requirements. We will either study the area you own or consider your specific requirements and give you the advice you need accordingly. In any case, it is not a problem for us to choose the right camera for you.
Such type of cameras are given this name because of their functionality. They can move horizontally 360 degrees and vertically 90 degrees, which gives a lot of comfort to the owner.
Often the viewing distance of cameras is quite confusing for users. They often look at the IR distance, which can be called the night vision distance, because this number is based on how far the camera can see infrared light.
The distance at which your camera can distinguish details is called the optical distance. The optical distance depends on what kind of lenses you fit on your camera. Lenses are usually measured in mm, and the smaller the number, the wider the field of view of the camera. For example, if you prefer a 2.8mm lens to a 3.6mm lens, your camera will have a wider field of view.
However, the smaller the area covered by the camera's optical field of view, the more detail it can distinguish. For example, if a 2.8mm lens can distinguish the details of a car license plate or a person's face at a distance of 3-5 meters, a 3mm lens can do the same at a distance of 8 meters, an 8mm lens will be able to do this at a distance of 20-30 meters, etc.
Among the different types of camera options, the wired version always gives the best results to the owner. It usually requires a little more effort in the setup and debugging process, but you only have to go through the process once and it's well worth it for the results you get in the end. Such type of cameras can provide you with a video signal at a distance of 100-120 meters, completely flawlessly and without any negative effects. If you use a special signal amplifier, you can freely increase this distance.
Professional employees of our company will easily and eagerly help you to select the best equipment tailored to your specific needs and budget.
Compared to AHD cameras, the IP camera system is much newer and more maneuverable. Also, these types of cameras have the ability to connect to one specific switch hub with other cameras, so you can connect several cameras around it to one box and only run one cable from that switch box into your home.
Babysitting cameras are one of the most common types of wireless cameras that allow you to easily monitor your child's environment at home. They connect to the Internet at home, so you can easily follow everything they write with your computer or smartphone. Due to their convenient design and the absence of cables, you can install the nanny camera in any, even inconspicuous place to monitor a specific room. If you want to buy a single camera, this is really an ideal option.
You can also buy babysitting cameras that have a motion-sensing feature, which means they start recording video when motion is detected and send you a notification.
Hybrid video recorders are quite useful for those who want to use analog type or so-called AHD cameras and IP cameras at the same time. This tool can receive and record footage from both types of camera systems, and you can easily adapt it to an already installed analog system as well as a newly installed IP camera system. You can also connect TVI, XVI, CVBS and CVI cameras to the hybrid video recorder.
